Terms for using WP ScaleUp & our services.

We may update these Terms from time to time to reflect changes in our Services, business, or applicable laws.

• Changes take effect when posted on this page, with the “Last updated” date adjusted.
• Your continued use of the Website or Services after changes are posted means you accept the updated Terms.

We recommend reviewing this page periodically to stay informed of any updates.

WP ScaleUp offers, among other things:

• Custom WordPress and WooCommerce development.
• Speed and performance optimization.
• Maintenance, support, and troubleshooting.
• Theme, plugin, and integration work.
• Consulting and technical audits.

The exact scope of work, timelines, and deliverables for a specific project are defined in proposals, email confirmations, or service agreements between you and us.

To work with us or submit a form, you confirm that:

• You are at least 18 years old or have legal capacity in your jurisdiction.
• You are acting for yourself or on behalf of a company or organisation you are authorised to represent.

During project work, you may provide access to your WordPress admin, hosting, DNS, or third-party tools. You are responsible for:

• Ensuring you have the right to grant such access.
• Keeping login details secure and revoking access when appropriate.

Unless agreed otherwise in writing:

• Quotes, retainers, or hourly rates are specified in our proposal or email confirmation.
• Deposits or advance payments may be required before work starts.
• Invoices are payable within the timeframe stated on the invoice.

Late or missed payments may result in:

• Pausing or stopping ongoing work until payment is received.
• Delays to timelines or delivery dates.

To deliver high-quality work on time, we need your cooperation. You agree to:

• Provide accurate and complete information about your project.
• Supply content, assets, and access details in a timely manner.
• Review and approve deliverables within reasonable timeframes.
• Ensure that any content you provide does not infringe third-party rights or laws.

Unless otherwise agreed in writing:

• You retain ownership of any pre-existing content, assets, trademarks, and data that you provide to us.
• Upon full payment, you receive a license to use the custom code, design, or configuration work we create for your project, for your own business purposes.
• We retain ownership of our methods, know-how, and any generic components, libraries, or tools we use or develop, which we may reuse on other projects.

We may, with your consent, mention your project or show non-sensitive screenshots as part of our portfolio or case studies.

Many WordPress and WooCommerce solutions rely on third-party themes, plugins, hosting, and APIs. You acknowledge that:

• Some functionality may require paid licences or subscriptions managed by you.
• We are not responsible for the terms, pricing, uptime, bugs, or policies of third-party providers.
• Any third-party issues may impact timelines or functionality outside our control.

We treat non-public project information as confidential and will not disclose it to third parties except:

• To trusted subcontractors or service providers who assist with the project.
• Where required by law or legal process.
• Where you have given us permission.

You agree to treat any non-public information we share about our processes, pricing, or tools as confidential as well.

We aim to deliver robust, well-tested WordPress and WooCommerce solutions, but:

• The Website is provided on an “as is” and “as available” basis.
• We do not guarantee uninterrupted or error-free operation of the Website or Services.
• We do not guarantee specific rankings, traffic, or revenue results from SEO or performance work.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Website and Services.

To the extent permitted by law, WP ScaleUp will not be liable for:

• Any indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, data, or business opportunities.
• Issues caused by third-party themes, plugins, hosting, or external services.

Where liability cannot be excluded, our total aggregate liability relating to the Website or Services will not exceed the total amount paid by you to us for the specific project or service in question.

You agree to indemnify and hold harmless WP ScaleUp from any claims, damages, losses, or costs (including reasonable legal fees) arising out of:

• Your misuse of the Website or Services.
• Content or data you provide that infringes third-party rights or violates laws.
• Your breach of these Terms.

We may suspend or end a project or access to Services if:

• Payments are significantly overdue.
• You breach these Terms or any project agreement.
• We reasonably believe continued work would be unlawful or pose unacceptable risk.

You may also end a project subject to any notice, cancellation, or refund terms agreed in the specific proposal or agreement.

These Terms are governed by the laws of your primary place of business or, where specified in a project agreement or invoice, the laws of the relevant jurisdiction stated there.

Update this section to name the specific country/state whose laws apply to your business (for example, “the laws of India” or another jurisdiction advised by your legal professional).

• If any part of these Terms is found invalid or unenforceable, the remaining parts remain in full force.
• Our failure to enforce a right is not a waiver of that right.
• You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

If you have questions about these Terms & Conditions or how they apply to your project, you can contact us at:

• Website: https://wpscaleup.com
• Email: support@wpscaleup.com (example – update to your actual email)